RETURNS AND EXCHANGES

RETURNS

We really hope that you will be pleased with your order but in case you feel it isn't right and you would like to return it to us, please notify us by email so that we know to expect it.

Returns are accepted within 14 days of you receiving your order.

Items must be returned in a new and unused condition and where possible should be in original packaging.

Please keep your Proof of Purchase safe until your refund has been dealt with.

RETURN POSTAGE COSTS

Please note that customers will be responsible for all postage costs when returning items.

Please return goods with a tracked delivery as we are unable to refund until we have received the item.

EUROPE, USA AND THE REST OF THE WORLD

If you are returning an order from outside the UK, please ensure the package is clearly marked with 'RETURNED GOODS'. (Please note that if these words aren't on the package, we will be charged customs duty which will be deducted from your refund.)

CUSTOM / BESPOKE ORDERS

Please note that we are unable to give refunds on custom / bespoke orders.

CANCELLATIONS

Orders can be cancelled by you or us if the item has not yet been shipped.

CONTACT US

If you have any questions on your purchase, delivery time or how to return your item to us, please contact us.